The Nedbank Platinum Card is the most exclusive credit card issued by Nedbank Mozambique, which in addition to allowing goods and services to be purchased on credit at establishments of the Visa network and to get a cash advance at ATMs and at any  branch identified with the Visa symbol, and authorized to do so, in Mozambique and abroad, guarantees its holder distinction and exclusivity anywhere in the world.

In addition to its universally recognised prestige, the Nedbank Platinum Card gives you access to high credit limits, an advantageous insurance package that includes Medical and Legal Assistance while abroad, Shopping Protection and Extension of Guarantee, exclusive assistance services from Visa and also access to preferential treatment and exclusive discounts at some selected partners in Mozambique and abroad.

Features

• Purchases at POS of the Visa International network
• Cash withdrawals at any branch that is a member of the Visa network and authorized to make cash advance
• Withdrawals at ATMs identified with the Visa symbol, in Mozambique and abroad
• Transfer of funds from your Nedbank Platinum Card to a current account through Nedbank Online or an Account Manager

Advantages

• Convenient and secure means of payment available anywhere in the world
• Allows access to high credit levels
• Free credit period of up to 40 days
• Cash advance at ATMs
• Allows access to preferential treatment and exclusive discounts at some selected partners
• Allows access to an insurance package
• Offers benefits at various hotels
• Allows funds to be transferred from your card to a current account
• Allows cash advances anywhere in the world of up to USD 5.000
• Multilingual assistance 24 hours a day, 365 days a year
• Enables card to be replaced, if the Client is travelling abroad, in only 24 hours

Benefits

Visa Luxury Hotel Collection
Visa has a partnership with luxury hotels that offers Nedbank Platinum Card holders several benefits such as discounts, complimentary breakfast, VIP treatment, free in-room Internet and food vouchers, among many others.

You can make your reservations via www.visaplatinumhotels.com.

Visa Hotel Club
Visa has established a partnership with 50,000 hotels worldwide and offers Nedbank Platinum Card holders exclusive discounts on fares. For more information, visit www.hotelclub.com/visa/en.

Visa Escapes 
Offers exclusive discounts on travel packages for Nedbank Platinum Card holders.

Visa Private Villas
Nedbank Platinum Card holders may receive up to 4 complementary nights if they are on vacation in the private villas, Visa partners, in Phuket, Koh Sumui, Bali, Lombok and Sri Lanka.

You can make your reservations via www.privatehomesandvillas.com/visa.

Visa Golf Access
Nedbank Platinum Card holders will have access to and discounts at 300 Golf Clubs located in 47 countries.

Make your reservations via www.visacemea.com/wv/platinum/li/golf.jsp.

Visa Concierge Services
Nedbank Platinum Card holders may benefit from the Concierge services. You may make your reservations via www.hotelclub.com/visa/en.

Visa Airport SpeedPass
Agents are available at 280 international airports to escort Nedbank Platinum Card holders, from arrival at the airport until boarding, facilitating their passage through immigration control, eliminating any language barriers and offering an 11% discount on regular prices, among other benefits.

You can make your reservations via www.AirportSpeedPass.com 

What to do in the event of loss or theft of the card?

In the event of loss or theft of the card you must call:

• Nedbank Mozambique on +258 21 488488, +258 828488488, +258 848488488 ou +258 868488488

• Green line on 800 488 400

• Interbancos on +258 21 313222 or 82 2240224

You may call at any time and any day of the week.

If you are travelling abroad you may contact Visa Global  Customer Assistance (GCAS) on one of the following numbers:

• +1 303 967 1096, if you are outside the USA
• 303 967 1096, if you are in the USA

This service is available 24 hours a day, 365 days a year and is multilingual.

After reporting the loss or theft of the card by phone, the Client must notify the Bank of the occurrence in writing as soon as possible,  attaching, in the event of theft, the police report or report from the equivalent authority.

After the Client reports the loss or theft of the Card to the Bank or Visa, he/she shall no longer be held liable for any fraudulent operations, provided these have not been validated by PIN.

If the Client subsequently finds the card, he/she must not use it and is required to hand it in at an Nedbank Branch.